Frequently Asked Questions (FAQ)

1. How long does delivery take?

We usually process orders within 2–4 business days. Delivery time depends on your location, but most orders arrive within 5–10 business days.

2. Do you offer returns or exchanges?

Yes! If you’re not fully satisfied, you can request a return or exchange within 7 days of receiving your order. The item must be unworn and in its original packaging.

3. Is your jewelry real and safe to wear?

Yes, all our jewelry is carefully crafted using high-quality materials. Our products are nickel-free and skin-friendly, so they are safe for everyday wear.

4. How can I track my order?

Once your order is shipped, we’ll send you a tracking number via email so you can follow your package until it arrives.

5. What payment methods do you accept?

We accept credit/debit cards, PayPal, and local payment methods (where available). All payments are 100% secure.